Job Description
***RESUMES IN SPANISH WILL BE REJECTED***
This role is for a full-time Operations Associate that will support our international sales and purchasing operations.
Fluent, professional-level English is a MUST. Please do not apply if you do not fulfill this requirement.
We will support you, train you, and offer a lot of growth opportunities for those who excel. Join us and let’s grow together!
Responsibilities
- Research (clients, conferences, associations etc)
- Research potential and existing clients using different research tools and platforms (such as Equasis, Ship Info, Shipserv, American Bureau of Shipping, among others) – user training on these tools will be provided.
- Build and maintain clients, vessels and key client personnel databases.
- Identify key suppliers based on product availability, pricing, payment terms, quality and lead time.
- Identify conferences and associations to join focused on the marine spares industry segment.
- If selected, process the relevant paperwork needed to join these associations and conferences, when needed.
- Order management and tracking
- Track our clients’ orders from the moment they come into our system and its effective delivery.
- Supplier relations
- Manage the relationship with suppliers, and be their liaison on all open orders placed through them.
- Client support/Q&A
- Respond to clients’ queries regarding their orders in a timely manner.
- Basic data entry into key company systems (Quickbooks, Shipserv etc)
- Update our CRM and information management tools.
- Elaborate and maintain key accounting and logistics documentation across the sales and purchase processes.
Qualifications
- Bachelor degree in business-related fields (business management, logistics management, international commerce, industrial engineering, etc).
- C1 English level, both written and spoken.
- Microsoft Office (word, excel, powerpoint) at an intermediate level.
- 3+ years of work experience.
- High attention to detail is required.
- High teamwork and communication skills.
- Problem-solving.
- Flexibility / Adaptability.
Nice to have skills
- Experience in purchasing and / or the maritime industry is considered a plus.
- Previous startup experience.
- Experience with task management and CRM tools (e.g. Asana, Salesforce etc).
Location
Medellin, Colombia
Perks of the Job
Competitive Salary
Eligible for performance bonus after a year in the role.
Health coverage
Standard health benefits for all employees.
Free lunch
Free lunch and snacks (when working from the office).
Paid Vacation
Industry leading paid vacation plan.
Monthly Outings
Frequent team lunches, coffees and team outings.
Transport benefit.
Transport to and from the office or a fuel allowance if using your own vehicle.
Remote Work
Flexible work environment with frequent remote working opportunities (at the sales managers descrition).
Contract Type
Permanent employment contract.
Perks